Return policy

From the time of receiving the product, if there is a manufacturer’s defect, one of the following return methods will be applied:
+ Exchange or return without charge
The time for exchange or return is within the first 7 days. The returned product must have a purchase invoice from Tiep BamBu Company Limited and the product is still within our warranty period.
We do not accept products that are past the warranty period, so please note.
Thank you!
Name of unit: Tiep Bambu Company Limited
Business registration certificate number: 0318638933
Date of issue: August 23, 2024
Head office address: Unit B3A.8, 4th floor, block B, Jamona Heights building, 16/9 Bui Van Ba, Ward 2, Tan Thuan Ward, District 7, HCM
Phone: (+84) 908851685